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Workflow Plus - Reports on Cards and Requests

Install and Configure the SQL Server Reporting Services (SSRS)

Section titled “Install and Configure the SQL Server Reporting Services (SSRS)”

To use reports on cards and requests, you first need to install SQL Server Reporting Services.
Below are the step-by-step instructions to install SSRS: When installing Microsoft SQL Server 2022 Reporting Services (SSRS), the edition you choose determines licensing and usage rights rather than the core reporting features.

EditionPurposeTime LimitTypical Use
EvaluationTrial version for testing SSRSExpires after 180 daysEvaluating the product before purchase or deployment.
DeveloperFull-featured edition for development and testingDoes not expireDevelopment, debugging, training, and non-production environments.
ExpressFree edition for lightweight scenariosDoes not expireSmall-scale deployments with SQL Server Express; has feature and scalability limitations.

Workflow Plus Reports For most developers setting up a local environment, Developer is the recommended option because it offers the complete feature set without the 180-day expiration. Workflow Plus Reports Review the license terms, tick the checkbox to agree, and then click Next. Workflow Plus Reports Choose Configure manually to customize the settings, then click Configure report server. Workflow Plus Reports Locate the installation folder (default path: C:\Program Files\Microsoft SQL Server Reporting Services). Workflow Plus Reports Choose Install Reporting Services only and click Next. Workflow Plus Reports Specify a server name, select the report server instance to configure, and click Connect. Workflow Plus Reports Click the Start button in the ARSENIC\SSRS section. Workflow Plus Reports Go to Web Portal URL and click Apply. Workflow Plus Reports Wait until the Results bar displays: “The task completed successfully.” Workflow Plus Reports Then go to Database section, click the Change Database button to setup the new database. Workflow Plus Reports In the Action section, choose “Create a new report server database” and click Next. Workflow Plus Reports In the Database Server section, click Test Connection until the message “The Connection Succeeded” appears. Workflow Plus Reports Workflow Plus Reports Enter and fill in the database name, then click Next. Workflow Plus Reports In the Credentials section, choose the Authentication Type and click the Next button. Workflow Plus Reports In the Summary section, click Next. Workflow Plus Reports In the Progress and Finish section, wait until the progress bar finishes. Workflow Plus Reports When the progress bar is finished, click Finish. Workflow Plus Reports A message “The task completed successfully” will appear. Workflow Plus Reports

Configure the connection in Reporting Services Integration: Settings.

Section titled “Configure the connection in Reporting Services Integration: Settings.”
  • Now, back in Synergy, go to System > Reporting services integration > Settings.
  • Enter and fill in all the connection fields, then click the Save button.
  • Wait until the Deployment progress bar completes the Connection status must display a green tick. Workflow Plus Reports

Next, try creating a new request:

  • Go to the Fields section, add the Report section. Workflow Plus Reports
  • Scroll down to the Report section, where you can rename the field and adjust the layout scale. Workflow Plus Reports
  • Search for the Report name you want and click the Save button. Workflow Plus Reports
  • Now you can see that the Report field has already appeared in the Task request. Workflow Plus Reports